# Contact Peekd

> Contact the Peekd team about your subscription, a tracked account, a bug or a privacy request. Send a message or email peekd@reelpop.co.

Canonical: https://www.peekdapp.com/contact/
Last updated: 2026-11-07
Languages: [Deutsch](https://www.peekdapp.com/de/kontakt/), [English](https://www.peekdapp.com/contact/), [Español](https://www.peekdapp.com/es/contacto/), [Français](https://www.peekdapp.com/fr/contact/), [Português](https://www.peekdapp.com/pt/contato/)

Questions about your subscription, an account you track or something on this site? Send us a message below or email [peekd@reelpop.co](mailto:peekd@reelpop.co). Both go to the same Peekd support inbox, and we answer by email.

This page includes an interactive tool (Contact form) that only works on the [HTML page](https://www.peekdapp.com/contact/).

## What to include in your message

Most questions can be answered in one reply if we have a few details up front:

- **The email address you use for Peekd**, so we can find your account.
- **The username you track**, if your question is about a specific account.
- **Where you use Peekd**: in the browser, on iPhone or on Android.
- **What you expected and what happened instead**, if something isn’t working.

If a screenshot would help, mention it in your message and we’ll ask for it by email, or send it straight to [peekd@reelpop.co](mailto:peekd@reelpop.co).

## Subscriptions and billing

You can cancel Peekd Pro anytime from your subscription settings. If you subscribed in the App Store or Google Play, your subscription is managed by Apple or Google, so you can also cancel it in your store account. If a charge looks wrong, choose “Subscription & billing” and tell us the date and amount, and we’ll look into it. Current prices are on our [pricing page](https://www.peekdapp.com/pricing/).

## Privacy and data requests

To ask what data we hold about you, or to have your Peekd account and its data deleted, choose “Privacy or data request” and send it from the email address on your account, so we can confirm it’s you. Our [privacy policy](https://www.reelpop.co/privacy-policy-peekd) explains what Peekd stores and why.

## Corrections, press and partnerships

Spotted a mistake on this site, or something outdated about another tool we compare? Tell us the page and what’s wrong, and we’ll fix it. Press, partnership and business questions go to the same address. You can read more about the company behind Peekd on our [about page](https://www.peekdapp.com/about/).

## Frequently asked questions

### How do I contact Peekd support?

Use the contact form on this page or email [peekd@reelpop.co](mailto:peekd@reelpop.co). Both reach the same support inbox, and we reply by email.

### I didn’t get a reply. What should I do?

Check your spam or promotions folder first. Our reply comes from the address you wrote to. If it isn’t there, make sure the email address you entered was correct and send your message again.

### Can you help with my Instagram account?

No. Peekd is independent and not connected to Instagram or Meta, so we can’t recover, unlock or change Instagram accounts. For that, use Instagram’s own Help Center.

### Do you need my Instagram password to help?

No. Never send us your Instagram password or anyone else’s. Peekd never asks for it, and we don’t need it to answer any question.

## Keep exploring

- [About Peekd](https://www.peekdapp.com/about/) - Who makes Peekd, what it can and can’t do, and how to reach us.
- [Pricing](https://www.peekdapp.com/pricing/) - Peekd Pro from $6.99 a week, what it includes and which tools are free.
- [How Peekd works](https://www.peekdapp.com/how-peekd-works/) - What we track, what we can’t see, and why we never ask for a password.
- [Free Instagram tools](https://www.peekdapp.com/tools/) - Free Instagram tools from Peekd: follower tracker, unfollow tracker, not-following-back checker and more. No Instagram login needed.